EU Withdrawal Request

Right of Withdrawal (EU Customers)

If you are a consumer residing in the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason.

The withdrawal period will expire 14 days after the day on which you, or a third party indicated by you (other than the carrier), acquires physical possession of the goods.

To exercise your right of withdrawal, please submit your request using the information below.

Information Required

Please provide the following details:

• Full Name

• Order Number

• Email Address used for the order

• Product(s) to be returned

• Date of receipt of the goods

• Statement that you wish to withdraw from the purchase

Example statement:

"I hereby give notice that I withdraw from my contract of sale of the following goods."

Submit Your Request

Please send your withdrawal request through our contact form or by email to:

Email：sales@startnow-laser.com

Once we receive your request, we will send you a confirmation email acknowledging receipt of your withdrawal notice.

Additional Information

Returned products must comply with our Return & Refund Policy. Refunds will be processed in accordance with applicable EU consumer protection laws.